Why
Before you embark on a Knowledge Management Strategy, you’ll want to benchmark your current capabilities and understand the steps required to achieve your Knowledge Management objectives. Most importantly, you’ll want to ensure your Knowledge Management Strategy is aligned with your organisation’s central business driver, whether that’s customer service, research and development, stakeholder engagement, or business process improvement and efficiency.
What
Unique World’s Knowledge Management Maturity Model (KM3) is a powerful diagnostic tool which will ensure you achieve maximum business outcomes from your Knowledge Management Strategy.
No matter what your central business driver, the KM3 ensures your organisation receives maximum business value from any strategic review and roadmap development. By including the maturity levels for the central business driver, it ensures the Knowledge Management maturity activities for each step can be directly related to the desired improvement in the business outcome.
You may decide to focus on a particular segment and seek improvements in that area, or review all aspects of the Knowledge Management capabilities. Focusing on those aspects highlighted in the mapping ensures rapid progress in achieving your organisation’s goals.
How
Unique World’s business strategy and information consultants will discuss your Knowledge Management needs using the KM3 to help you determine the scope and priorities of your Knowledge Management review so you receive best value from the consulting engagement.
Our final report will benchmark your organisation against the KM3 using a web map, and provide staged and organisation specific actions, results, and priorities that will deliver business improvements.
The model can be applied organisation-wide using the core business driver or to a program of work or section of the business. Knowledge Management element activities can be aligned to a section of the business and used to reflect different activities within the business that are all directed at achieving the same business goal through improved Knowledge Management.
If you’re ready to benchmark your Knowledge Management Maturity talk to us.
