Document and Records Management

What

CIOs listed document management solutions in their top 10 technology priorities for 2010. There’s an ever-changing landscape here. eDRMS is part of the broader Enterprise Content Management challenge, which now includes:

  • Email management
  • Web 2.0 content, where staff are using social media tools on a regular basis, both on internal sites within the corporate firewall and externally.
  • Rich content, such as video, audio and image files.
  • Here’s what our clients are asking us about:
  • I hear SharePoint 2010 has much improved document and records management capability. Is it good enough for my needs?
  • I have an existing eDRMS in one department/division of my company. Should I roll this out enterprise-wide, or does SharePoint 2010 provide a better alternative?
  • Should I integrate my existing eDRMS with SharePoint, to give my users the interface they know and love?
  • We’ve been using SharePoint successfully for document management, but now my exec team are asking about records management. Can I extend what I have to provide this additional capability? How can I be sure it is compliant with relevant industry standards?
  • We have an eDRMS, but no one likes using it. How can I improve user adoption?
  • We have limited infrastructure and resources internally. Should I be considering a cloud-based eDRMS solution?

How

  • An overall content management strategy, which includes documents, records, emails, web 2.0 content and more.
  • Determining the fit between SharePoint and legacy eDRMSs, and designing an integration strategy
  • Building the business case for an eDRMS solution
  • Planning and delivering a document and records management solution on a departmental or enterprise-wide scale.
  • Building an effective taxonomy and metadata schema so information can be categorised properly and easily accessed for future reference
  • Designing and implementing workflow for key business documents
  • Developing records retention schedules and policies to ensure compliance
  • Developing an effective Search solution, encompassing eDRMS content with other content repositories
  • Driving user adoption for eDRMS systems.

Can we help you with your Document and Records Management challenge? Let’s talk.