Fuji Xerox

The Client

Fuji Xerox helps organisations take control of their documents, manage costs and improve productivity. With more than 12 billion pages produced on Xerox technology in Australia annually, whether you’re in an office, print room, commercial printer or publishing environment, Fuji Xerox have the experience and knowledge to design and implement a document solution for you.

The Challenge

As a result of organisational changes, Fuji Xerox Printers (FXP) had limited its investment in new IT systems until various supporting organisational mechanisms were enabled. Upon the completion of these changes, FXP had multiple options for IT expenditure across the company, from collaborative portal investments and business intelligence, to supply chain IT optimisations. It was challenging however to understand where the initial investment areas should be occurring, and which were tactical quick wins and which formed part of a more strategic investment area and why.

The Soution

Unique World were engaged to assist FXP with the identification of tactical and strategic recommendations for IT investment, and to tie these investment areas back to the core IT strategy of the organisation in order to provide a holistic view of the benefits to be made. Unique World performed workshopping sessions with senior members of FXP to understand the existing business processes and critical pain points. This information was then used to map core value chain information flows which were then used as a basis for the identification of areas for improvement and optimization, which were then aligned back to the IT strategy thus giving FXP the details required to have informed investment prioritization discussions.

The Benefit

This consultative piece enabled FXP to understand the impact of various IT project investments across the organisation, and then to use this analysis piece to formulate investment priorities and to communicate the logic and rational.